What should I do if my chat was closed but my issue hasn’t been resolved?

If your chat was closed before your issue was resolved, simply start a new chat. Our team can pick up where you left off.

What You Should Do

1. Start a new chat via Zoomies
2. Provide your order number
3. Add a brief description of your issue

What to Expect

• Our support team can retrieve your previous conversation
• You won’t need to repeat all the details
• We will continue assisting you until your issue is fully resolved