1. Manufacturer's supply Directly supplied by the manufacturer, with a full range of colors and sizes available in large quantities.Product quality is guaranteed, you can purchase with confidence. 2. Regarding size We have all had the items tried on by models for reference, and the final decision is yours. Please do not blame the customer service afterwards. If you need to exchange for a different size, the buyer is responsible for the return shipping costs. 3. Regarding color All products in our store are photographed from the actual items, and the colors have been professionally calibrated to be close to the actual product as shown in the flat lay images. However, there may be differences due to variations in color contrast and color temperature of computer monitors, etc. 4. About Customer Service If your inquiry was not responded to promptly, it may be due to the high volume of inquiries at that time.Please place your order yourself. For bulk wholesale orders, please contact customer service. 5. Regarding after-sales service (worn shoes are not eligible for return or exchange) ① Minor issues such as loose threads left after sewing, glue marks on the bottom edge after applying glue, slight separation of the sole, minor loose threads, slight imperfections in the leather, faint odors, minor creases that do not affect wearability, small holes in the sole; small accessories that can be reattached by oneself; dyeing issues, please handle these issues yourself.② Exchanges are only supported for the same model.③Contact us on the same day for quality issues, and handle it yourself afterwards.④ Minor discrepancies with the pictures are normal; please refer to the actual product. Our store does not support 7-day no-reason returns or refunds.Exchange within 7 days is only available for the same model.⑤For orders that have been shipped and the customer requests a refund or refuses to accept the goods, the shipping cost is borne by the buyer.⑥Products that have been discontinued are not eligible for return or exchange.Please be careful when taking photos!!! 6. Regarding Shipping For whole-piece orders, we ship via express delivery to Jiangsu, Zhejiang, and Shanghai. For other regions, you can choose to use logistics or logistics with freight collect. You can contact us for details, as the specific shipping fees are charged by the logistics company. If you need a different courier, please make a note. The manufacturer will choose the fastest courier based on your address, and the specific courier will be subject to the seller's default shipping choice