Xinxi Shoes The shipping time is within 48 hours after your payment. Orders placed before 1 PM on the same day are usually shipped out that day, while those after 1 PM will be shipped the next day. We can guarantee that your order will be shipped within 48 hours and you will receive the tracking number. Due to high order volume and inability to change address or name, we default to shipping via ZTO 1、 , complete with color codes available.Product quality guaranteed, you can buy with confidence 2. Size The sizes are standard sizes that we have tried on to provide buyers with a reference. The final decision is yours. Please do not blame customer service afterwards. If you need to exchange sizes, the return shipping fee will be borne by the buyer 3. Color The products in our store are all taken in real life, and the colors have been professionally proofread to be as close as possible to the actual tiles. There may be slight differences due to differences in color contrast and color temperature between personal computer monitors 4. Customer Service If your inquiry was not responded to promptly, it may be due to an excessive volume of inquiries at that time.Please place your order independently; for large quantities, please contact customer service. 5. After-sales service Quality issues can include individual shoes with leftover threads after sewing, glue marks after brushing the bottom edge; slight glue separation; excellent small loose threads; minor noticeable small leather tears; slight odor; minor wrinkles that do not affect wear; self-adhesive shoe soles that can be pressed by oneself; small holes on the sole; small accessories that can be installed by oneself falling off; dyeing issues; the above are not considered product quality issues; please contact us on the same day for quality issues; minor discrepancies with pictures are considered normal; please refer to the actual product; we do not accept returns after purchase by physical store buyers who sell and return goods; buyers subjectively consider poor quality not to be a product quality issue; our store does not offer 7-day no-reason returns; exchanges within 7 days can only be for the same style; please be cautious when purchasing 6. Shipment Whole items will be shipped from Jiangsu, Zhejiang, and Shanghai. For other regions, you can choose to have them delivered with payment on delivery, with specific shipping costs being collected at the station. If you need to use a different courier like STO, please specify. We will choose the appropriate one based on your address, and the default shipping method will be determined by the seller