Purchase Instructions 1. Regarding the price We are a direct supplier from Alibaba's TrustPass program, and our prices are almost the lowest among similar products.We offer a certain discount on the entire product! We also occasionally participate in Alibaba events and launch some special products, so customers can keep an eye out for them 2. Regarding Shipping Usually, the shipment is made within 24 hours, but due to the high volume of daily shipments, there may be cases where some items are not fully available.We will provide it within 48-72 hours.Due to the discontinuation of certain styles and colors, timely delivery is not possible.We will contact the customer immediately to discuss whether to exchange the item or find another solution.Strive for on-time delivery! 3. Regarding logistics tracking Our normal working hours are 9:00-17:30 every day. You can consult the sales customer service to inquire whether your goods have been shipped and where they are. Customers can log into the partner courier company's website to check. Each customer's order number can be found under Transaction Management → I am a buyer → Purchase Order → Details → Alipay Transaction Number → Logistics Information, where there is a note! 4. Regarding after-sales service Our store does not support returns or exchanges for items other than those with quality issues. For quality assessment, please refer to the instructions below each product description.The company's contracted agents support returns and exchanges. Please consult the business manager for details. 5. Must-Read for Purchasing 1. Shipping time: Shipments are made after 3 PM every day, within 48 hours after the customer places an order. Urgent orders will not be shipped, and orders with limited delivery times will not be shipped. Returns due to delivery time issues will not be accepted. 2. Product logistics issues Regarding logistics issues, it is important to emphasize: Express delivery—such as SF Express, STO Express, Postal Economy Express, etc. The advantages of express delivery are fast speed, safety and stability, and door-to-door delivery, while the disadvantage is that the price is relatively high. B-brand logistics—such as Debang, Xinbang, Tiandi Huayu, Jiaji Express, etc., has the advantages of fast speed, safety and stability, and good service. The disadvantages are that the prices are relatively high and you need to pick up the goods yourself. C Ordinary Logistics Freight Department—This is a freight department available in all locations. Its advantage is that the price is low and it only delivers to central cities, such as provincial capitals, prefecture-level cities, and some counties. However, it has many disadvantages, including long delivery times, severe damage to goods, frequent loss of goods, no tracking of logistics, and inability to resolve issues when problems arise, among others. 3. Product quality issues First of all, I would like to state that our factory primarily focuses on large-scale wholesale. If there are minor defects in the bulk products, please do not leave negative reviews. I believe most wholesalers understand this. Please be cautious when making evaluations. Return and Exchange Policy: Quality issues: damage, broken soles, broken uppers, separation of materials, large areas of staining, contamination, incorrect delivery of goods, etc. Please notify customer service within 24 hours of receiving the goods and provide clear pictures of the problematic products. Non-quality issues: loose threads, defects on the shoe surface, traces of glue on the shoe edges, color differences, chalk marks, some skipped stitches, missing stitches, loose leather labels or accessories, minor stitching imperfections or uneven stitching. Products with deformation due to transportation or other reasons will not be accepted for return or exchange. 36-37 is suitable for feet size 35-36 38-39 is suitable for foot sizes 37-38 40-41 is suitable for feet size 39-40 42-43 is suitable for 41-42 Foot size 44-45 is suitable for foot sizes 43-44 Purchase according to the recommended size! If you like a loose fit or have wide feet, you can purchase one size larger! Thank you