Unable to achieve complete physical equivalence, please understand [Smell] The shoes that just left the factory have a bit of glue smell, which is not related to quality. If placed in a ventilated area, the glue smell will dissipate. [] Our store defaults to sending other items to Zhongtong. Please contact customer service. [Shipment] Generally, it is shipped within 24 hours after placing the order. If there are special circumstances, we will contact you [After sales] If there are any problems with the shoes, please contact customer service promptly and explain the situation. We are responsible. [Quality] Before shipment, our store arranges a dedicated person to inspect and then proceed with the shipment. Generally, there are no quality issues. As for minor issues such as slight glue, slight delamination, stains, loose threads, gaps, etc. that do not affect clothing and sales, please feel free to do so; Unacceptable bosses, please do not place orders (placing an order means you agree to our store's rules). Bulk purchases do not result in returns. Thank you Phone: 15310179967 Support to map customization, 15310179967