Shipping Delivery ⏱ Global cross-border shipping,delivery in 720 working days Possible delay due to customs clearance local logistics ✏ Edit shipping address freely before shipment only Ship out within 17 business days after payment confirmed Order Tracking Track parcel status anytime on store order page Tracking updates activate in 25 working days ❓ No logistics update? Message us anytime for support After-sales Support 24/7 Online Customer Service, reply within 24h Any issue please contact us first, no direct dispute Damaged / wrong / missing items: send photos, we offer replacement / full refund / compensation ⭐ Love our sneakers, slippers sandals? Highly appreciate your 5-star rating Not satisfied? Message us first, we will fix all problems wholeheartedly Return Exchange Policy Return application must be made within 30 days after delivery Return items: 100% unworn, unwashed, with original tags packaging ✅ Our fault (wrong item/size/defect): we bear all freight, free replace or full refund ✅ Personal no-reason return: supported, buyer pays round-trip shipping ⚠ Worn / used products are not eligible for return exchange