If your feet is wide or thick,please choose a Larger shoes size. Please choose the shoes size according to your foot length and foot girth. If you're not sure , take a ruler to measure the distance from your big toe to heel. DO NOT choose size by your local US/UK/RU/AU/CA size or by guessing size. For example: If your foot length is 24cm long, you can choose US size 7.5 (=EU szie 38) Then you will get our size 38 shoes. How To Measure Feet Length Please Measure your feet length carefully ,with the method of the picture below: 1. Customized: We accept customized shoes. We have our own factory to meet your requirement. 2. Shipping Time: Stock shoes can be sent and give you tracking number in 1-3 days. Some new style or others need about 3-7 days to prepare for you. If you have urgent order, please contact me. 3. Feedback: Please give us 5stars feedback if you are satisfied with our shoes. If you have any problem,please first contact us before dispute or bad feedback,we will do our best to solve for you.