After-sales service 1. Seven days no reason return or exchange, beyond seven days but not exceeding fifteen days only exchange without return, after fifteen days no return or exchange. 2. Non-quality issues include: loose threads, color difference, thickness, not suitable for personal wear, different from imagination, too big or too small, all considered as buyer's responsibility. 3. Quality issues include: shoes coming apart, damaged, loose threads, mismatched sizes, all considered seller's responsibility and other quality issues. 4. Please make sure to promptly track and follow up on customer returns, and contact our company immediately after signing for them. Our company will respond within 48 hours. Thank you