Shipping Delivery ⏱ Global cross-border shipping, delivery in 7–20 working days Possible delay due to customs clearance and local logistics ✏ Edit shipping address freely only before shipment Ships out within 1–7 business days after payment is confirmed Official tracking number will be sent via email Order Tracking Track parcel status anytime on the store order page Tracking updates will be activated in 2–5 working days ❓ No logistics update?Message us anytime for support After-sales Support 24/7 Online Customer Service, reply within 24 hours Any issue please contact us first, no direct dispute Damaged / wrong / missing items: send photos, we offer replacement / full refund / compensation ⭐ Love our sneakers, slippers, sandals?Highly appreciate your 5-star rating Not satisfied?Message us first, we will fix all problems wholeheartedly Return Exchange Policy Return application must be made within 30 days after delivery Return items: 100% unworn, unwashed, with original tags and packaging ✅ Oh r fault (wrong item/size/defect): we bear all freight costs, free replacement or full refund ✅ Personal no-reason return: supported, buyer pays round-trip shipping ⚠ Worn/used products are not eligible for return or exchange