This quotation is the ex-factory price excluding tax and shipping. If you need an invoice, please consult customer service! Discounts are available for large quantities, and we offer one-piece drop shipping! The holes in these clogs are quite small, so please do not force the shoe charms into place. Please first place them on the shoe to see the effect, then follow the installation instructions. Once installed, try not to pull them out. If the shoe charms are damaged, they cannot be returned or exchanged! The shoe charms are all handmade, so please take care of them!