1. Order Fulfillment: Our warehouse department has three positions for order picking, counting, and packing, with an approval and evaluation system in place. This ensures that there are no errors in variety and quantity. Additionally, each item comes with a shipping list for easy counting upon receipt.First, trust must be the foundation; we will not intentionally send fewer items 2. Out of Stock: We don't want to be out of stock because we have many varieties and many orders. When we receive orders, we clearly see that everything is in stock, but as we ship, some items are out of stock. Therefore, we don't notify about out-of-stock items and just ship them directly. The shipping list will indicate this, and we keep a record ourselves. After receiving the goods, friends can apply for a refund based on the listed items. We don't charge extra postage separately~~ If there is a large amount of out-of-stock items, we will promptly communicate with you to decide whether to ship this batch or not~~ 3. Goods Signing: When receiving goods, whether they are delivered or shipped, please make sure to inspect them on the spot and check the shipment list before signing for them (especially if the boxes are damaged, make sure to count carefully). If there are any issues during signing, contact us immediately using the phone number on the shipment list when company personnel or shipping company personnel are present. After signing for the goods, negotiate with us. If you say something is missing or something else is wrong, we will not be responsible. If you have concerns, please do not purchase. Thank you for your understanding. For customers who are really worried, we suggest using insured shipping before delivery. Upon arrival, inspect the goods on-site so that if there is any loss or damage, the company will provide corresponding compensation.Whether the company offers price protection is not very significant, but in case of damage or loss, there will be corresponding compensation. Please note that signing is invalid; always inspect the goods before signing for receipt. Otherwise, if there is damage after signing and the company refuses to compensate, it's useless to discuss it with us afterwards After some customers sign for receipt and discover damage or loss, they want us to compensate them. We can't afford to do that because doing business online has very slim margins. A little oversight can mean a loss, so we need everyone to be more careful when receiving goods to protect your interests. Any loss or damage is the responsibility of the company or its employees, and all we can do is assist with claims.I hope that friends who come here can understand the rules of the internet. If you don't understand, please consider carefully before making a purchase. 4. Return and exchange of goods: The profit margin is very slim, once the goods are sold, they are non-returnable and non-exchangeable.We will make every effort to package it in the most appropriate way.During the transportation of goods, there will inevitably be some damage. We are not responsible for transportation damage; this is a headache for every company. In our eyes, every item shipped is precious, but when it arrives or during the transportation process, it's common for things to get bumped and thrown around. Unless the company compensates for damaged items, we cannot bear the responsibility or promise returns or exchanges.If there is a quality issue with the product itself (but must provide real and reliable evidence), you can return or exchange it within 30 days of receiving the goods 5. Inquiry: Due to a large sales volume, we update our sales data list every ten days. Unless there are quality issues, inquiries for orders beyond ten days will not be accepted