Dear customer, hello! We are a foreign trade shoe manufacturer, and all our shoes are made according to European and American shoe lasts. We primarily serve cross-border e-commerce and some foreign trade B2B businesses. Most of our shoes are custom-made, therefore they are non-returnable and non-exchangeable unless there is a quality issue.Due to the size and special requirements of custom-made shoes, it is not recommended for domestic buyers to purchase them for personal use. Thank you for your understanding. Product Display Product packaging Purchase Instructions 1. The manufacturer's supply is genuine Each pair of shoes is handcrafted within 4-7 days of the order being placed. 2. Regarding size All women's shoes in our store are original export items for Europe and America, and the sizes run large. Please refer to our size chart to choose the appropriate shoes. 3. Regarding color Due to differences in individual monitor's contrast display and uncontrollable factors such as lighting during photography, there may be slight color differences between the picture and the actual item. 4. Regarding Shipping Our store defaults to using Best Express for shipping. If you need to use other couriers, please contact customer service. 5. Regarding after-sales service If there are any issues with the shoes, please contact customer service immediately and explain the situation. We will address it promptly. 6. Regarding Quality If there are issues such as sole separation, adhesive failure, damage, severe color differences, or serious stains, you can contact customer service for proper resolution.Small loose threads, minor stains, slight color differences, faint glue smell, etc., are not considered quality issues. Amy.Q Size Chart