Size issue: The slippers are a bit small (card size, foot width, foot size large recommended), please contact customer service before purchasing. Color difference issue: The pictures are all taken from the actual product. Due to lighting and filter issues during shooting, there are very few cases of slight color difference. Odor issue: Our store sells newly produced shoes with sealed packaging that occasionally has a smell, unrelated to quality. The smell will dissipate in a cool and ventilated place. After-sales issues: If there are any problems with the shoes received after purchase, please contact our customer service to explain the situation, and we will arrange a solution. Feedback after the after-sales period will be invalid. Quality issues: If there are serious quality issues such as detachment or breakage within seven days, our store will cover all costs. Return and exchange issues: For exchanges due to reasons other than quality issues or incorrect shipment, the return shipping cost will be borne by the buyer. For non-quality issues such as small threads, minor stains, slight color differences, and slight glue smell, return shipping costs need to be paid by the customer Warm reminder: EVA material slippers should avoid prolonged exposure to high temperatures as prolonged heat can cause deformation in the shoes.