Wholesale Instructions 1: All products of our company are eligible for return within seven days from the date of receipt displayed in the system; returns beyond this period will not be accepted 2: Within 7 days from the date the package is marked as delivered, exchanges are supported provided the product is unopened and does not affect its resale condition 3: For official promotional products with free shipping, if the customer returns or exchanges the product without a valid reason, they will need to bear the cost of both the original shipping and the return shipping 4: There are some minor stains on the product's outer packaging, which is not a quality issue, as there may be some friction during shipping, but it does not affect the product quality 5: If the product has a slight odor, it is not a quality issue. New shoes that have not been worn before may have a slight odor, but it does not affect health 6: If there are quality issues or missing items upon receipt of the goods, the buyer must contact the seller to verify the situation within 24 hours of signing for the delivery; beyond this time frame, the buyer shall bear the responsibility 7: If during peak season the customer experiences a delay in receiving the goods due to courier issues, it is not the seller's responsibility. 8: The listed price does not include tax; tax will be added when invoicing. Please consult customer service for details