Notes on Product Purchase and Receipt 1.Unboxing Video Tip: We kindly recommend recordinga full unboxing video(including package exterior, waybill, and unboxing process) after signing for your package. This helps us resolve any issues efficiently with valid evidence. 2.Shoe Box Transit Note: Due to long-distance transportation, the shoe box might be damaged. This does NOT affect the shoes' quality and CANNOT be used as a reason for returns and refunds. Thank you for your understanding.