1. Regarding size We have all had the items tried on by models for reference, and the final decision is yours. Please do not blame the customer service afterwards. If you need to exchange for a different size, the buyer is responsible for the return shipping costs. 2. Regarding color All products in our store are photographed in real life, and the colors have been professionally calibrated to be close to the actual product as shown in the flat lay images. However, there may be differences due to variations in color contrast and color temperature of computer monitors, etc. 3. Regarding Customer Service If your inquiry was not responded to promptly, it may be due to the high volume of inquiries at that time.Please place your order yourself 4. Regarding after-sales service ① Minor issues such as residual threads left after sewing, glue marks on the bottom edge after applying glue, slight separation of the sole, minor loose threads; minor inconspicuous scratches, slight odor, minor creases that do not affect wearability, small holes on the sole; small accessories that can be reattached; dyeing issues, please handle these issues yourself.② Exchanges are only supported for the same model.③Contact us on the same day for quality issues, and handle it yourself afterwards.④ Minor discrepancies with the pictures are normal; please refer to the actual product. Our store does not support returns or refunds.Exchange within 7 days is only available for the same model.⑥Products that have been discontinued are not eligible for return or exchange.Please be careful when taking photos!!! 6. Regarding Shipping You can choose to have the goods shipped via logistics or with freight collect. For these options, you can contact us. The specific shipping costs are charged by the logistics company. If you need a different courier, please make a note. The manufacturer will choose the fastest courier based on your address, and the specific courier will be subject to the seller's default shipping choice.