1: Multi-platform Encrypted Order, Default, Need to Contact Customer Service for Other Options, Delivery Timeliness Requirements Can Be Met by Early Collection 2: OEM/7-day no-reason returns and exchanges, please contact customer service with data package images 3: For returns and refunds, the buyer needs to bear the return shipping costs. If it shows that the item has been picked up or needs to be intercepted for return, the buyer will need to cover the shipping fees 4: Pigskin or sheepskin lining and insole, fading due to sweaty feet is normal and not a quality issue. It is recommended to wear matching socks of the same color 5: Shoes that have been worn affect secondary sales and cannot be returned or exchanged. You can contact customer service for factory repair